Shipments

Cost of delivery

We have a fixed rate of $ 99 MXN to all of Mexico. Shipping is FREE if the order is greater than $ 699 MXN.

Delivery time

Orders placed and paid for before 1:00 PM will leave our warehouse the same day. You will receive the tracking number assigned to your purchase via email. Delivery time varies between 2 to 5 business days to any part of Mexico. There are some zip codes that parcels consider as "extended area" so delivery time could take extra couple of days.

Shipping providers

We use Estafeta, Fedex and RedPack

What if I couldn't receive my shipment?

The parcel services usually make 3 delivery attempts and in most cases, a notification is left that your place was visited. 

We suggest to track your package with the tracking number that we provide automatically by mail, to estimate the day of delivery.

If it was not possible to deliver your order, the package will return it to our warehouse and we will contact you to verify if you want us to send it to you again (with the same shipping cost that you have paid or if it was free, the cost of corresponding shipment).